The AI Travel Assistant That Stays With You After You Book
Vipul Doshi, founder of Zenvoya, explains how his AI travel assistant finds flights and hotels that fit what you care about, and keeps helping once you're on the road.
Topics Covered
Show Notes
Armando J. Perez-Carreno talks with Vipul Doshi, founder of Zenvoya. Most travel sites sell you a flight and a hotel and leave you on your own after that. Vipul spent 20 years building customer experience for the travel industry as the founding CEO of IGT Solutions, and now he’s building an AI travel assistant that gives everyday travelers the kind of help only executives used to get.
Vipul explains how Zenvoya turns a plain-language request into a short list of flights and hotels that match what you care about, from an aisle seat to a pool that’s open. He also walks through what happens once you’re traveling. Zenvoya’s assistant, Zoya, can tell the hotel you’ll arrive late and suggest a refundable room when your flight keeps getting delayed. The two also talk about why big travel agencies spend about half their revenue on ads, how Zenvoya reaches travelers through partners, and why AI tools built for one industry need guardrails so they never invent a flight.
Topics Covered
- How Zenvoya turns a plain-language request into a short list of flights and hotels
- How the Zoya assistant helps during the trip, like flagging a late arrival
- Why big travel agencies spend about half their revenue on ads
- Reaching travelers through partners
- Why industry-specific AI tools need guardrails against made-up results