Business
Episodes covering business strategy, operations, scaling, entrepreneurship, and the realities of building and running companies.
12 episodes
From Chatbots to Claims Agents: Inside an AI-First Insurance Startup
In this episode of the Web Talk Show, I sit down with Juan García, co-founder of Tuio, Spain's first AI-native insurance company.
90 Years of Stage Magic: San Antonio's Best-Kept Secret
In this episode, I sit down with Adriana Kahrs from Texas Scenic, a 90-year-old San Antonio company that manufactures and installs the rigging, curtains, and equipment inside theaters across the country.
Unlocking AI: Chatting with Your Documents for Business Efficiency
Small business owners: want to use AI but don't know where to start? This episode breaks down one of the simplest, most practical ways to get started: chatting with your documents.
The AI Receptionist Deep Dive: Beyond Just Answering Calls
What happens when your receptionist is juggling 6 calls at once? Customers hang up, go to voicemail, and often take their business elsewhere.
Your Auto Shop's Secret Weapon: How Voice AI Turns Missed Calls Into Booked Appointments
What if your repair shop could answer 15 calls simultaneously, book appointments at 8 PM, and never put a customer on hold again—all without hiring additional staff? In this episode, we dive into how voice AI receptionists are transforming local service businesses, from auto shops to salons, by hand
Understanding RAG: Why Your Business Needs Better AI Responses
In this technical deep-dive, Armando breaks down Retrieval Augmented Generation (RAG) and why businesses can't rely on basic LLM implementations alone. The episode moves from fundamental concepts to advanced optimization strategies, covering everything from context windows to sophisticated reranking
What if you had a CEO Companion AI Agent?
Tired of juggling multiple systems just to answer simple business questions? This episode explores how voice-powered AI agents are revolutionizing how leaders access their data.
Robocallers of the AI Kind, Payment Automation, and WhatsApp
In this episode of The Web Talk Show, Armando dives into real-world tech issues faced by small businesses—from streamlining payments and system integrations to cutting-edge AI voice agents and WhatsApp automations. Learn how tools like Vapi, Zapier, and Voiceflow can simplify support, scheduling, an
From Icky to Impactful: Redefining Sales with Heart
In this episode of The Web Talk Show, host Armando Perez Carreno sits down with Marie Mason, business strategy coach and founder of Business Solutions Academy. Together, they unpack the power of genuine relationship-building in the world of digital networking.
3 Ways AI Can Help Your L&D Business
Here are three ways you can use AI in your Learning & Development business
Ads, Ego, and Automation: What Most Businesses Get Wrong (and How to Fix It)
In this episode of the Web Talk Show, Armando Perez-Carreno interviews Nina Brennan, co-founder of Scaling Lean, a marketing company that helps businesses grow through content, ads, and automation. Nina shares her insights on transforming expertise into online education, the importance of content an
Are You Compliant? What You Need To Make Your Policies Valid
In this video, we are joined by Hans Skillrud from Termageddon, who helps us understand the privacy laws landscape and what it means for small business owners. Is your site compliant? Do you have what it takes? Make sure to watch this video if you are unsure!