Leadership & operations
Leaders share how they build teams, train people, and keep work running well. Topics include communication, training, process improvement, and supply chains.
18 episodes
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EP 106 45:32 Lean Six Sigma and AI for Root Cause Problem Solving
Vishwadeep Khatri, founder of Benchmark X360, explains Lean Six Sigma in plain terms and why its habit of finding the root cause matters even more now that AI is doing so much of the work.
EP 099 40:07 AI Software Testing vs Hiring More QA Testers for Web Apps
Pramin Pradeep, founder of BotGauge, explains why one company hired 25 QA testers and still hit only 56% coverage, and how AI agents change the math on software testing.
EP 095 56:03 The Hidden Network That Keeps America's Supply Chain Running
Dean Vicha, president of NationaLease, explains how a 1944-founded network of more than 1,000 family-run truck leasing companies quietly keeps America's supply chain moving.
EP 092 28:15 Does Your Company Already Have An AI Champion?
Most companies fail at AI because nobody owns the messy middle. Armando explains why every business needs an internal AI champion and what the role looks like.
EP 074 57:30 2 Minutes and 3 Slides: How to Win Over a Boardroom
Bianca Riemer shares how new leaders can communicate with more influence, frame ideas around what the audience cares about, and present with clarity instead of drowning people in slides.
EP 070 38:04 Small Business AI: Where to Start If You're Not a Tech Person
AI agents are no longer a future concept reserved for big tech companies. They're already changing how small businesses handle invoices, manage inventory, generate reports, and interact with their own tools.
EP 068 36:58 What If Your Doctor Only Has 11 Minutes to Figure Out What's Wrong With You
The average family dealing with a rare or complex medical condition spends seven years bouncing between specialists, denied claims, and dead ends before getting a diagnosis that actually leads to treatment.
EP 061 48:05 From Brilliant to Credible: What STEM Leaders Need to Know
Armando talks with Shayna Rattler Davis about how technical leaders build trust, sharpen positioning, and communicate with credibility to investors, customers, and teams.
EP 050 40:23 Survival of the Wisest: A New Approach to Technology Leadership
In this episode of The Web Talk Show, I sit down with Barbara Wittmann, founder of Digital Wisdom Collective, to discuss why digital transformation and AI projects continue to fail at staggering rates, despite years of investment and effort.
EP 023 1:30:26 From Battlefield to Boardroom: Leadership Lessons with Joe Frankie III
In this episode of The Web Talk Show, Armando sits down with Joseph "Joe" Frankie III — former military officer, personal branding expert, and executive coach.
EP 020 51:43 Design Thinking, AI & Magical Meetings Explained with Erik Skogsberg
In this episode of the Web Talk Show, host Armando Perez-Carreno sits down with Erik Skogsberg, VP of Learning Experience at Voltage Control, to explore how leaders and teams can radically improve collaboration through better meetings, purposeful facilitation, and design thinking. Erik shares practi
EP 019 55:53 Burned Out But Not Broken: Coaching Employees Back to Life
What do middle school band class, burnout recovery, and five-million-dollar loans have in common? Paul Nunn. In this episode, I sit down with leadership and sales coach Paul Nunn to explore the often-overlooked realities of frontline training, how to re-engage burned out employees, and why the best
EP 018 47:04 Grease Fires Are No Joke - A Conversation With Keith Bertrand
You’ve seen the stainless steel hoods in restaurant kitchens—but do you really know what goes on behind them? In this eye-opening episode, we sit down with Keith Bertrand, Head of Training at MFS Trade School, to talk about a trade you probably didn’t know could literally save lives: commercial kitc
EP 015 49:07 Learning With Rebels: Insights from Shannon Tipton
In this episode of the Web Talk Show, Armando Perez-Carreno speaks with Shannon Tipton, founder of Learning Rebels, about the challenges and failures in corporate training. They discuss the importance of tailored training solutions, the role of leadership in fostering a positive learning culture, an
EP 014 49:21 Edutainment Revolution: How Making Learning Fun Will Transform Training
Join Armando Perez-Carreno and global training director Leandro Dsylva in a captivating conversation about why most corporate training fails and how "edutainment" is revolutionizing professional development. Learn the secrets behind truly impactful training sessions, storytelling, and how to keep au
EP 012 59:25 The Web Talk Show - The Leadership Trap: Why Most Training Fails
Are you a leader feeling isolated? Or an employee struggling with the gap between management's vision and your daily grind? Join Rahul Karan as we uncover the real reasons why 97% of leadership training fails and how to build a team that thrives today while preparing for tomorrow. We'll explore prac
EP 011 1:05:11 Unlocking the Secrets of Investigative Techniques
In this engaging conversation, Armando Perez-Carreno interviews Mark Anderson, a seasoned investigator and trainer, who shares insights from his extensive career in investigative techniques. They discuss the transition from forensic science to training, the applicability of investigative techniques
EP 010 34:17 Crafting an LMS That’s Tailored to Your Company
Armando explains what a learning management system (LMS) does for a company and how to shape a tool like LearnDash so courses fit the way your team or students actually learn.