AI for business
These episodes cover how businesses actually use AI. Guests talk about agents, automation, and company knowledge, plus what goes wrong and how to get started without a big tech team.
64 episodes
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EP 111 57:39 Why car dealers compete with dealers of their own brand
Todd Katcher, CPO of Zoney Digital Signage, explains how two Toyota dealers buy the same car at the same price and still fight each other for your business, and what the waiting room TV has to do with it.
EP 106 45:32 Lean Six Sigma and AI for Root Cause Problem Solving
Vishwadeep Khatri, founder of Benchmark X360, explains Lean Six Sigma in plain terms and why its habit of finding the root cause matters even more now that AI is doing so much of the work.
EP 105 53:12 Email Marketing Hero Image and AI Personalization for Small Business
R.J. Talyor, founder of Backstroke, explains why the hero image at the top of a marketing email gets almost half the clicks, and how AI can build a different version of each email for every subscriber.
EP 104 46:51 Zenvoya AI Travel Assistant for Flights, Hotels and Trip Delays
Vipul Doshi, founder of Zenvoya, explains how his AI travel assistant finds flights and hotels that fit what you care about, and keeps helping once you're on the road.
EP 099 40:07 AI Software Testing vs Hiring More QA Testers for Web Apps
Pramin Pradeep, founder of BotGauge, explains why one company hired 25 QA testers and still hit only 56% coverage, and how AI agents change the math on software testing.
EP 098 44:30 Building a No-Swipe Dating App With AI on a Small Budget
Richard Decker, founder of Authenti, explains why his dating app drops swiping and public profiles, and why he thinks real connection should start before anyone sees your photo.
EP 096 53:43 The Truth About Company Knowledge. This Is What You're Missing.
Daniel Fallmann, founder of Mindbreeze, argues that most AI projects fail on business knowledge rather than the model. He explains why enterprise AI is really a knowledge problem.
EP 094 31:22 Burn Tokens, Not Headcount: How Small Teams Should Hear That AI Phrase
A phrase from a recent AI talk is making the rounds. Armando reframes 'burn tokens, not headcount' into a useful question for small business owners.
EP 093 32:39 Why Your First AI Project Probably Shouldn't Be a Chatbot
Chatbots look impressive, but if your workflows are broken a chatbot just moves the bottleneck. Armando explains how to pick the right first AI project.
EP 092 28:15 Does Your Company Already Have An AI Champion?
Most companies fail at AI because nobody owns the messy middle. Armando explains why every business needs an internal AI champion and what the role looks like.
EP 091 25:41 If It Wasn't Recorded, It Didn't Happen to Your AI
Your business knows more than your systems do. Armando explains AI legibility, the missing piece behind stalled AI projects, and what knowledge to capture.
EP 090 33:21 From Demo to Deployment: Where Most Companies Get Stuck
Buying an AI tool is easy. Changing the workflow is hard. Armando breaks down the gap between demos and deployment, plus a seven-question readiness test.
EP 089 21:03 The Small Business AI Bottleneck is Deployment
Most companies already have AI. The real gap is deployment. Armando breaks down why so few have a mature rollout and how to pick the first workflow to improve.
EP 086 1:06:22 Hyper-Personalized Tooling: The Next Era of Software
Mike Carlo joins Armando to explain hyper-personalized tooling, the shift from renting SaaS to building small custom tools that fit your exact problem, and why agents should create software rather than run it.
EP 081 57:10 Ruby on Rails and AI at a Software Company with Benito Serna
Benito Serna, CTO of the real estate crowdfunding platform Briq, explains how his small team builds with Ruby on Rails and AI, and shares tips for owners who want to build their own tools.
EP 080 52:11 Why I'm Burning Down Every SaaS Tool in My Business With AI Agents
Armando and Mike Carlo share how they're replacing SaaS tools with simple custom apps that AI agents can use, and why that change is good news for service businesses.
EP 075 58:48 Anthropic Claude Mythos: Should We Be Scared? Or Not?
Travis Malone returns to discuss Anthropic's unreleased Mythos model, what made it a leap in autonomous capability, and why businesses should be paying attention to AI security posture right now.
EP 072 51:39 Why AI Companies Are Selling at a Loss on Purpose
Joshua Gould, CEO of The Big Word, breaks down why AI is an evolution not a revolution, why most AI companies are losing money on purpose, and what businesses should actually do instead of panicking.
EP 070 38:04 Small Business AI: Where to Start If You're Not a Tech Person
AI agents are no longer a future concept reserved for big tech companies. They're already changing how small businesses handle invoices, manage inventory, generate reports, and interact with their own tools.
EP 069 41:11 What agentic AI means for your small business
Armando explains what agentic AI is, how it differs from a regular chatbot, and how a small business can start by handing repetitive tasks to an AI agent.
EP 068 36:58 What If Your Doctor Only Has 11 Minutes to Figure Out What's Wrong With You
The average family dealing with a rare or complex medical condition spends seven years bouncing between specialists, denied claims, and dead ends before getting a diagnosis that actually leads to treatment.
EP 064 53:51 Why Non-Developers Are Building Better Software Than You Think
Most people think software development still requires a developer.
EP 063 52:41 Vibe Coding vs. Enterprise Software: Where the Security Line Really Is
Most people using AI to build software are not thinking about security, and neither is the AI.
EP 059 49:30 Breaking Down AI Hype with Ian Cook: LLMs, AGI Skepticism, and Real-World Tools
Ian Cook, SVP of AI at Qloo, joins to break down how LLMs actually work, why AGI skepticism is healthy, and how real professionals are putting AI tools to work every day.
EP 058 30:06 I Built Website Features Live by Just Talking to My AI Agent
Armando builds website features live on stream using an AI coding agent. No IDE, no manual code edits. Just plain English instructions sent via Telegram.
EP 057 23:50 You have no idea what AI is doing to software
Armando streams live from a podcast studio app his team built in about 24 hours and explains how AI tools like Claude Code are changing the way software gets built and fixed.
EP 055 49:56 From Chatbots to Claims Agents: Inside an AI-First Insurance Startup
In this episode of the Web Talk Show, I sit down with Juan García, co-founder of Tuio, Spain's first AI-native insurance company.
EP 054 35:32 Disposable Tools: Build It, Use It, Throw It Away
In this episode of The Web Talk Show, Armando is joined by Mike Carlo to unpack a concept they predicted months ago: disposable tools. The idea is simple but powerful. Build something with AI, use it, and when the models improve, rebuild it better in minutes.
EP 053 34:35 OpenClaw: Your AI Assistant That Actually Gets Things Done
OpenClaw (formerly MoltBot, formerly ClaudeBot) has been making waves, and the name changes alone have been a wild ride. But what is it actually? And is it worth your time?
EP 052 39:15 LIVE: To OpenClaw or not to OpenClaw (Moltbot/Clawd Bot)
In this live episode, we dive into whether or not it makes sense to use OpenClaw (formerly Moltbot, formerly Clawd Bot) and why it is (in my opinion) indeed awesome - though misunderstood.
EP 051 18:49 What Your Dad (and Mom) Should Know About ChatGPT
Is someone in your life curious about ChatGPT but hasn't tried it yet?
EP 050 40:23 Survival of the Wisest: A New Approach to Technology Leadership
In this episode of The Web Talk Show, I sit down with Barbara Wittmann, founder of Digital Wisdom Collective, to discuss why digital transformation and AI projects continue to fail at staggering rates, despite years of investment and effort.
EP 049 48:06 What Nobody Teaches Doctors About Running a Practice
30% of medical office calls go unanswered. Patients wait days for callbacks while staff drown in paperwork. Dr. Rishin Shah built a cardiology practice that never misses a call and shares exactly how independent doctors can survive in 2026.
EP 048 53:37 90 Years of Stage Magic: San Antonio's Best-Kept Secret
In this episode, I sit down with Adriana Kahrs from Texas Scenic, a 90-year-old San Antonio company that manufactures and installs the rigging, curtains, and equipment inside theaters across the country.
EP 047 51:34 Why 350,000 People Are on a 20-Year Waiting List in Texas
What happens to 8.5 million Americans with intellectual and developmental disabilities when they age out of the school system? Mark Olson from LTO Ventures joins me to explain the "cliff" families face at age 22, why Texas has a 20-year waitlist for critical services, and how intentional communities
EP 046 23:53 The $50,000 Breakdown That Never Happened: AI for Truck Shops
What if you could predict a catastrophic failure three months before it happened?
EP 045 26:35 Unlocking AI: Chatting with Your Documents for Business Efficiency
Small business owners: want to use AI but don't know where to start? This episode breaks down one of the simplest, most practical ways to get started: chatting with your documents.
EP 044 21:17 The AI Receptionist Deep Dive: Beyond Just Answering Calls
What happens when your receptionist is juggling 6 calls at once? Customers hang up, go to voicemail, and often take their business elsewhere.
EP 043 33:52 3 AI Workflows That Actually Make Your Shop Money While You Sleep
I break down three practical AI automations for auto repair shops:
EP 042 35:14 Your Auto Shop's Secret Weapon: How Voice AI Turns Missed Calls Into Booked Appointments
What if your repair shop could answer 15 calls simultaneously, book appointments at 8 PM, and never put a customer on hold again—all without hiring additional staff? In this episode, we dive into how voice AI receptionists are transforming local service businesses, from auto shops to salons, by hand
EP 041 42:01 The Web Talk Show Live: AI In Auto Repair Shops 🚗
Hi everyone! Today we're talking about AI Receptionists and AI Shop Assistants for Auto Repair Shops. Join the chat! Ask away!
EP 040 5:32 Unpopular Opinion: AI Is Not Here For Your Job
In this episode, I challenge the narrative that AI is coming for your job. The truth? Technology has always disrupted work, from fire and tools 2,000,000 years ago to computers and the internet today. Each wave killed jobs and created even more opportunities.
EP 039 48:14 Is Antigravity with Gemini 3 Pro Really Better Than Claude Code? A Real-World Developer Test
I spent the last 12 hours stress-testing Google's Gemini 3 Pro and their new Antigravity IDE on actual projects.
EP 038 56:41 Building Profitable Automations: Practical Advice from Stephen Pope
In this episode, Armando sits down with automation expert Stephen Pope to cut through the hype and get to what actually matters in the AI automation space.
EP 037 29:46 Understanding RAG: Why Your Business Needs Better AI Responses
In this technical deep-dive, Armando breaks down Retrieval Augmented Generation (RAG) and why businesses can't rely on basic LLM implementations alone. The episode moves from fundamental concepts to advanced optimization strategies, covering everything from context windows to sophisticated reranking
EP 036 22:42 7 Ways You Can Use Claude To Boost SEO
You know you need to boost SEO for your website (and AI search) and sometimes you want to make adjustments to many blog posts at once and it is a hassle to edit them one by one and publish. Today we're discussing just how far you can take it...
EP 035 29:50 Is your AI still hallucinating, even with RAG?
While Retrieval Augmented Generation is an excellent step towards getting LLMs to ground answers, you don't have to settle for what your provider gives you.
EP 033 39:56 What if you had a CEO Companion AI Agent?
Tired of juggling multiple systems just to answer simple business questions? This episode explores how voice-powered AI agents are revolutionizing how leaders access their data.
EP 032 24:56 This AI Receptionist Can Handle Those Calls You Lost
AI Receptionists are great for handling high frequency inbound calls or even as runoff for when your staff is busy with other customers.
EP 031 35:34 Let's "Imagine with Claude" live
Today we're talking about the new Claude Sonnet 4.5 and Anthropic's 'Imagine with Claude' feature. We're testing it live, so come along for the ride!
EP 028 29:08 Talking Data, Analytics, and AI with Mike Carlo
We're joined today by the legendary Mike Carlo talking about all things data and BI. Come in and say hi!
EP 027 27:56 Claude Code, Grok, and the Future of App Dev with AI
In this episode of The Web Talk Show, Armando sits down again with Mike Carlo to dive deep into the cutting edge of AI-assisted development. They unpack Claude Code’s mind-blowing repo integration, compare tools like Cursor, Copilot, and Grok 4, and explore how devs are using LLMs to build throwaway
EP 026 1:31:43 AI Hype, Broken Tools, and What Actually Works
In this episode of The Web Talk Show, host Armando J. Perez-Carreño sits down with Mike Carlo, founder of PowerBI.tips, and co-host of the Explicit Measures Podcast.
EP 024 24:17 Robocallers of the AI Kind, Payment Automation, and WhatsApp
In this episode of The Web Talk Show, Armando dives into real-world tech issues faced by small businesses—from streamlining payments and system integrations to cutting-edge AI voice agents and WhatsApp automations. Learn how tools like Vapi, Zapier, and Voiceflow can simplify support, scheduling, an
EP 021 22:26 3 Ways AI Can Help Your L&D Business
Here are three ways you can use AI in your Learning & Development business
EP 020 51:43 Design Thinking, AI & Magical Meetings Explained with Erik Skogsberg
In this episode of the Web Talk Show, host Armando Perez-Carreno sits down with Erik Skogsberg, VP of Learning Experience at Voltage Control, to explore how leaders and teams can radically improve collaboration through better meetings, purposeful facilitation, and design thinking. Erik shares practi
EP 019 55:53 Burned Out But Not Broken: Coaching Employees Back to Life
What do middle school band class, burnout recovery, and five-million-dollar loans have in common? Paul Nunn. In this episode, I sit down with leadership and sales coach Paul Nunn to explore the often-overlooked realities of frontline training, how to re-engage burned out employees, and why the best
EP 018 47:04 Grease Fires Are No Joke - A Conversation With Keith Bertrand
You’ve seen the stainless steel hoods in restaurant kitchens—but do you really know what goes on behind them? In this eye-opening episode, we sit down with Keith Bertrand, Head of Training at MFS Trade School, to talk about a trade you probably didn’t know could literally save lives: commercial kitc
EP 015 49:07 Learning With Rebels: Insights from Shannon Tipton
In this episode of the Web Talk Show, Armando Perez-Carreno speaks with Shannon Tipton, founder of Learning Rebels, about the challenges and failures in corporate training. They discuss the importance of tailored training solutions, the role of leadership in fostering a positive learning culture, an
EP 014 49:21 Edutainment Revolution: How Making Learning Fun Will Transform Training
Join Armando Perez-Carreno and global training director Leandro Dsylva in a captivating conversation about why most corporate training fails and how "edutainment" is revolutionizing professional development. Learn the secrets behind truly impactful training sessions, storytelling, and how to keep au
EP 013 53:52 Ads, Ego, and Automation: What Most Businesses Get Wrong (and How to Fix It)
In this episode of the Web Talk Show, Armando Perez-Carreno interviews Nina Brennan, co-founder of Scaling Lean, a marketing company that helps businesses grow through content, ads, and automation. Nina shares her insights on transforming expertise into online education, the importance of content an
EP 012 59:25 The Web Talk Show - The Leadership Trap: Why Most Training Fails
Are you a leader feeling isolated? Or an employee struggling with the gap between management's vision and your daily grind? Join Rahul Karan as we uncover the real reasons why 97% of leadership training fails and how to build a team that thrives today while preparing for tomorrow. We'll explore prac
EP 011 1:05:11 Unlocking the Secrets of Investigative Techniques
In this engaging conversation, Armando Perez-Carreno interviews Mark Anderson, a seasoned investigator and trainer, who shares insights from his extensive career in investigative techniques. They discuss the transition from forensic science to training, the applicability of investigative techniques
EP 002 1:02:10 Interactivity API: Getting Creative with Atomic Blocks
In this second conversation with Seth Rubenstein, we go deeper into the creative ways one can use the WordPress Interactivity API. Seth explains how they've created small 'atomic' size blocks that are simple and generic enough to use all around the site and how they use the Interactivity API to make